This minimally supervised role reports to the SVP/Managing Director and provides leadership and day-to-day oversight for CITI Programs Systems and Technology department. Annual budget responsibility of ~$1 – 2 million across capital, personnel and infrastructure costs. Responsible for all aspects of technology including infrastructure, application development, packaged software maintenance, continuous improvement, security, privacy, copyright and accessibility. Build and maintain long-term strategic relationships with key external stakeholders/partners. Work with other department staff (e.g., Content and Sales/Marketing) to actualize all plans. Set and meet annual budgets and plans. Evaluate Systems departments effectiveness on an ongoing basis.