Over the last year, CITI Program has worked vigorously to transform the Support Center into a tool to help administrators with the management of their CITI Program account. The new organizational structure and revised article content make it easier to browse, find, and share helpful information on any platform and creates a more responsive mobile environment.

How can administrators utilize the Support Center?

  • Easily find answers to common questions about learner management, billing and account information, CE/CME credits, and more.
  • Direct learners to Support Center articles answering common learner issues with content, course requirements, and account management.
  • Provide links to Support Center articles on organizational documentation and websites as references.
  • Browse previous newsletters articles for helpful tips and important updates to CITI Program.

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