CVN Case Manager
Job Details
Level: Experienced
Job Location: CVN – Mission Valley – San Diego, CA
Position Type: Full Time
Education Level: 4 Year Degree
Salary Range: $68000.00 – $80000.00 Salary/year
Job Shift: Day
Description
Position: Case Manager
Business: The Steven A. Cohen Military Family Clinic
Location: San Diego, CA
Area: Clinical
Experience: Experienced
Status: Full Time
Salary: $68k – $80k Annually
Did you know? More than 90% of all network staff have noted being satisfied with working at CVN.
About Steven A. Cohen Military Family Clinic at VVSD:
The Steven A. Cohen Military Family Clinic at VVSD provides high-quality mental healthcare services accessible to all post-9/11 (including National Guard and Reserves), their families, and the families of active-duty service members including spouse or partner, children, parents, siblings, caregivers, and others.
A Career with the Steven A. Cohen Military Family Clinic at VVSD
The Case Manager is part of a multidisciplinary clinical team who serves as the bridge between clinical services and essential community resources. The Case Manager facilitates direct referrals for housing, employment, healthcare, legal, educational, peer-support and all other essential community-based needs for clinic clients. The Case Manager manages referral partnerships by continuous engagement post-referral, ensuring the provision of quality care. The case manager will also participate in peer-to-peer communication, presentations, and other outreach engagements as needed. The Case Manager assists the clinical team in understanding resources and needs within the clinic community.
Responsibilities:
Provides comprehensive case management to veterans and their families who are seeking mental health services.
Interviews veterans and their family members to ascertain needs, providing timely and appropriate resource referrals, as necessary.
Prepares and maintains confidential case records with the Electronic Health Record (EHR).
Assists veterans and their family members navigate service providers across multiple systems of care.
Follows care follow-up procedures to ensure veterans and/or their family received the services they were referred to and do not have any follow-up needs.
Participates in multidisciplinary team meetings to support those identified as needing case management support.
Collaborates with clinical team to perform risk management and crisis intervention services, as necessary.
Develops network of trusted contacts within organizations in which to refer and coordinate care, including alternative mental health resources for those ineligible for care at Cohen Clinic.
Attends or host clinic and community events as a representative of the Cohen Military Family Clinic.
Consults with service providers and community partners on resource-related issues.
Provides services in-person and/or via telehealth platform, as required.
If licensed or licensed eligible, maintain a therapeutic caseload of 3-5 clients and conduct clinical intake assessments on veterans and family members as needed.
Perform other duties as required
Qualities:
Ability to communicate clearly and effectively via oral or written means.
Ability to present a friendly and positive demeanor to veterans, their families, staff, supportive services personnel, funders, and the general public.
Ability to make oral presentations.
Ability to remain calm and maintain self-control during difficult circumstances and emergencies.
Ability to adapt to change and respond in a professional manner in all situations.
Working knowledge of Outlook, Word, and Excel; background with Electronic Health Records (EHRs) a plus.
Ability to think analytically and evaluate the impact of case management recommendations.
Ability to set work priorities and to evaluate and create solutions to work related problems.
Ability to maintain boundaries.
Ability to navigate with veterans or their family members from stressful situations, potential threatening behaviors.
Knowledge of case management services and community resources.
Qualifications:
Bachelor’s Degree in Social Work, Sociology, Psychology, or related field required; Master’s Degree preferred.
1+ year’s case management experience; 3+ years preferred.
Knowledge of/ experience working with local social service, public health, and VSO organizations and resources.
Experience working with a military or veteran population is preferred.
Must demonstrate leadership capacity and ability to foster team building and a supportive, flexible environment.
Excellent written and oral communication skills.
Must be highly organized, detail oriented, and reliable.
Must have daily use of a vehicle without prior notice and possess a valid driver’s license.
Must be available and willing to travel to various locations and with such frequency as the business need dictates.
Must be available and willing to work nights, weekends and holidays as required to meet business needs.
Employee should expect to work one evenings a week to accommodate the schedules of the clients being served.
We take care of our people
Competitive pay
12 paid holidays a year
Paid vacation
Paid sick leave
403b plan
Medical, dental and vision insurance
All VVSD employees are required to be fully vaccinated unless otherwise exempt.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
VVSD does not discriminate based on race, color, national origin, religion, gender, gender identity, age, marital/familial status, sexual orientation, or disability.