Overview
Position will require onsite time in Lebanon location but has potential for hybrid model in the future.
Support for this mission is derived from the Office of Research Operations (ORO) that provides services to investigators and their staff throughout all stages of the research life cycle. To streamline interactions between the services of ORO and its customers, we are seeking to hire a dynamic research concierge with outstanding people skills to act as the virtual “front door” of the ORO.
Responsibilities
Provide a single point of contact for investigators and research staff at Dartmouth Health
Display a deep understanding of the programs and services of the Office of Research Operations
Advise investigators on how to access those programs, which components are mandatory versus suggested, and the order in which various tasks and regulatory steps are best conducted for maximum efficiency
Maintain regular communication with ORO leadership, including Directors, to stay abreast of developments in research processes and workflows
Attend regular meetings of ORO leadership as directed
Develop close working relationships with other administrative offices at D-H that are essential for the efficient conduct of research e.g., Purchasing, Information Technology, General Counsel, Human Resources
Develop close working relationships with personnel involved in research infrastructure at Dartmouth College, including the Office of Sponsored Projects and the Committee for the Protection of Human Subjects
Performs other duties as required or assigned.
Qualifications
College or University degree in a related field
Knowledge and skills developed through 2-5 years’ work experience in a related job discipline
Outstanding interpersonal skills and a customer service orientation
Experience in a variety of research modalities e.g., observational, interventional, FDA-regulated, investigator-initiated, community-based, NIH or pharmaceutical industry funded
Familiarity with study start- ups, regulatory approvals, finance, data management, study conduct, quality
Association of Clinical Research Professionals (ACRP) or Society of Clinical Research Associates (SOCRA) certification preferred
Required Licensure/Certifications
None