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The Collaborative Institutional Training Initiative (CITI Program) provides educational materials to affiliates of its institutional subscribers, and to its individual subscribers, using websites and other forms of information exchange. The CITI Program is a division of Biomedical Research Alliance of New York (“BRANY”), a limited liability corporation based in Lake Success, NY, United States of America.

Access to and use of CITI Program websites and their contents, and to other CITI Program materials, are subject to these terms and conditions. Please read them carefully. Subscribing Institutions, their Affiliated Learners, and/or Independent Learners shall acquire no other rights in any CITI Program Products unless specifically and expressly granted by CITI Program in writing. All the intellectual property rights in the CITI Program Products are owned by CITI Program or its licensors. CITI Program reserves the right, at its sole discretion, to terminate account access and use of its services to any Subscribing Institution, any affiliates of a Subscribing Institution, or to any Independent Learner, for failure to follow the terms and conditions described in these Terms of Service. CITI Program also reserves the right to pursue any remedy available to it by law or equity, including but not limited to all remedies and reporting afforded through the Digital Millennium Copyright Act, for failure to follow the terms and conditions described in these Terms of Service.

Account Eligibility — Learners

CITI Program accounts are available to persons 18 years of age or older without restriction, subject to a valid affiliation with an active CITI Program Subscriber Institution or a valid registration of an Independent Learner subscription.

Persons under 18 years of age must seek parental permission for creation of an account and subsequent use of the CITI Program’s materials. CITI Program accounts are not available to persons under 13 years of age. Persons creating CITI Program accounts from its website or through institutional portals agree as a condition of use that they are: (a) 18 years of age or older; or (b) if under 18, have parental permission to access CITI Program materials, and are over 13 years of age. Subscriber Institutions creating CITI Program accounts are solely responsible for ensuring age and permission requirements for their Affiliated Learners.

CITI Program offers accounts to two types of learners: Affiliated Learners and Independent Learners.

  • “Affiliated Learners” are persons with an active employment, educational, or other affiliation with a Subscriber Institution, whose access to CITI Program materials is based on a Subscriber Institution’s current (paid up) subscription. An “active affiliation” with a Subscriber Institution is defined as: (a) current employment as a full- or part-time employee of that institution, or affiliation in any other professional capacity, including affiliation as a volunteer; (b) current enrollment as a full or part-time student at that institution, or in another trainee capacity; (c) another current status of “affiliation” determined to be acceptable by individual arrangement between that Subscriber Institution and CITI Program. Claiming an affiliation with an institution to which one is not entitled may be considered fraud, and may result in disabling of all account credentials.
  • “Independent Learners” are persons who have no active affiliation with a CITI Program Subscriber Institution, or who wish to have access to materials that the institution(s) with which they are affiliated do(es) not provide under an institutional subscription.
  • “Subscribing Institutions” are those institutions that obtain access to the CITI Program on behalf of their employees, students, and other affiliates by purchasing a subscription.
  • Account Eligibility – Administrators
  • “Site Administrators” are persons designated by their Subscriber Institution to make determinations about the configuration of content access for and to access administrative information about their Affiliated Learners (such as reports of coursework completions). Site Administrators’ accounts have additional privileges for data access and reporting. Subscribing Institutions are expected to designate their Site Administrators appropriately and to keep those designations current.

Account Credentials

The CITI Program website contains “public” areas and contents that are accessible to all persons; and it contains areas that are “private,” which may be accessed only by valid, active CITI Program account holders after login with assigned username and password credentials.

Usernames and passwords that authenticate your identity for access to CITI Program accounts are of two types: (1) Issued by CITI Program itself, known as “CITI Program account credentials”; (2) Issued by CITI Program Subscriber Institutions that allow their affiliated learners to use institution-assigned usernames and passwords for access to CITI Program, known as “single-sign-on account credentials” or “SSO account credentials.” Persons using CITI Program may have more than one set of username and password credentials to access the same account (e.g., one set issued by CITI Program, and one or more set(s) issued by institution(s) with which the learner is affiliated that use single-sign-on).

Conduct of Affiliated and Independent Learners

CITI Program and Subscribing Institutions take training requirements very seriously. CITI Program training materials are designed to fulfill institutional policies and legal-regulatory mandates. Misuse of CITI Program content can result in institutional responses that include disciplinary action, up to and including termination of employment or enrollment, reporting to funders, reporting to legal authorities, and legal action by CITI Program and/or the institutions subscribing to its content.

All users of the CITI Program website and its content should understand that CITI Program keeps account activity logs, including computer IP addresses, time spent in each content area, number of quiz attempts and scores. See the CITI Program Privacy Policy, which governs collection, use, and disclosure of your personal information. Allegations of inappropriate use will be investigated, and the results may be reported to the institution(s) with which a learner is affiliated. Inappropriate use may result in immediate account suspension or termination.

Persons who use the CITI Program website and its other educational content are expected to adhere to Learner Standards of Conduct, which include:

  • Accessing only CITI Program materials designated for the institution(s) with which the learner is appropriately affiliated, or for which the learner has created a valid Independent Learner registration by individual payment or other means. Knowing misrepresentation of affiliation or payment status is considered fraud.
  • Maintaining only one CITI Program account, unless granted permission for multiple accounts by an institution with which the learner is affiliated or by CITI Program. The CITI Program Help Desk can assist with merging duplicate accounts that were created by mistake.
  • Not sharing CITI Program account usernames and passwords. Use of a CITI Program account by more than one person is not permitted.
  • Promptly reporting to the CITI Program Help Desk if it is suspected that a CITI Program account has been compromised in any way.
  • Not accessing (nor attempting to access) any service on the CITI Program Products by any means other than as permitted in these Terms.
  • Not renting, leasing, loaning, or selling access to the CITI Program Products.
  • Not accessing the CITI Program Products to build a product using similar ideas, features, functions, interface, or graphics of the CITI Program Products.
  • Not circumventing, disabling, or otherwise interfering with any features of the CITI Program Products in a manner that prevents, restricts, or limits the access of valid users.
  • Not copying, sharing, or engaging in any other unauthorized manipulation of any CITI Program or third party content.
  • Not deleting the copyright or other proprietary rights notices on the CITI Program Products.
  • Completing all required quizzes and any other assessments without assistance, using only the learner’s own work.
  • Not sharing CITI Program course content on any website, via email, photocopying, or any other means, unless approved by the learner’s affiliated institution or by CITI Program. Such sharing may be considered a copyright violation, regardless of intent.
  • Not sharing course-related quiz questions or answers on any website, via email, photocopying, or any other means. Such sharing is considered cheating, regardless of intent.
  • Not misrepresenting your identity or the identity of any other learner with respect to quiz completions or other learning activities.
  • Not engaging in any other activities that would dishonestly improve the learner’s results, or improve or hurt the results of other learners.

Training records of learners may be reviewed by CITI Program at any time. Training records of learners who have declared an affiliation with a CITI Program Institutional Subscriber may be provided to that subscribing institution at any time. See the CITI Program Privacy Policy for additional information.

Conduct of Subscriber Institutions

Institutional subscribers to CITI Program services are expected to adhere to Standards of Conduct, which include:

  • Providing current contact information and institutional instructions to guide the Subscriber Institution’s Affiliated Learners in accessing CITI Program content.
  • Providing appropriate access to its own help information to supplement the contact lists and institutional instructions of the Subscriber Institution.
  • Ensuring that institution-specific custom content produced by the Subscriber Institution that is hosted by CITI Program is accurate, appropriate, and does not violate any copyright. Inaccurate, inappropriate, or copyright-infringing materials are subject to immediate removal.
  • Not renting, leasing, loaning, or selling access to the CITI Program Products.
  • Not accessing the CITI Program Products to build a product using similar ideas, features, functions, interface, or graphics of the CITI Program Products.
  • Not circumventing, disabling, or otherwise interfering with any features of the CITI Program Products that prevents, restricts, or limits the access of valid users.
  • Not copying, sharing, or engaging in any other unauthorized manipulation of any CITI Program or third party content.
  • Not deleting the copyright or other proprietary rights notices on the CITI Program Products.
  • Updating the set of persons with Site Administrator privileges at the Subscriber Institution in a timely fashion to ensure appropriate access to data about the institution’s affiliated learners.
  • Ensuring appropriate training and data security behaviors by designated Site Administrators.
  • Respecting privacy by appropriate protection of affiliated learners’ data transferred between the CITI Program and the Subscriber Institution, or to third parties with which the Subscriber Institution has a business relationship.
  • Ensuring timely payment of CITI Program fees associated with the Subscriber Institution’s contracted services.

Copyright

CITI Program content is subject to copyright protections. Please review the CITI Program Copyright Policy, which governs use and re-use of materials from CITI Program websites and from its other communications. If you are a copyright owner or an agent thereof and believe that any content on the CITI Program website infringes upon your copyrights, you may submit a notification pursuant to the Digital Millennium Copyright Act (“DMCA”) in accordance our Copyright Policy.

Data Protection and Privacy

Please review the CITI Program Privacy Policy, which governs collection, use, and disclosure of your personal information, including all data associated with your use of CITI Program websites.

Disclaimer

THE CITI PROGRAM IS OFFERED “AS IS” WITHOUT WARRANTY AS TO ITS PERFORMANCE AND NEITHER THE CITI PROGRAM NOR BRANY NOR THEIR AGENTS, OFFICERS, OR EMPLOYEES MAKES ANY WARRANTY WITH RESPECT THE RESULTS OBTAINED THEREFROM; THE CITI PROGRAM AND THE BRANY EXPRESSLY DISCLAIM ANY REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF THIRD PARTY INTELLECTUAL PROPERTY RIGHTS.

EACH PERSON OR ENTITY ACCESSING INFORMATION AT THE CITI PROGRAM WEBSITE(S) ASSUMES FULL RESPONSIBILITY FOR USE AND UNDERSTANDS AND AGREES THAT IN NO EVENT WILL THE CITI PROGRAM AND/OR BRANY OR THEIR AGENTS, OFFICERS, OR EMPLOYEES BE LIABLE FOR PERSONAL INJURY, OR ANY INCIDENTAL, SPECIAL, INDIRECT, CONSEQUENTIAL OR PUNITIVE DAMAGES WHATSOEVER, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, LOSS OF DATA, BUSINESS INTERRUPTION OR ANY OTHER DAMAGES OR LOSSES, ARISING OUT OF OR RELATED TO THE USE OR INABILITY TO USE THE CITI PROGRAM AND/OR BRANY SOFTWARE, SERVICES, DEVELOPMENT EFFORTS, EDUCATIONAL EFFORTS, OR PARTICIPATION IN THE PROGRAM, HOWEVER CAUSED, WHETHER UNDER A THEORY OF CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE), PRODUCTS LIABILITY, OR OTHERWISE, EVEN IF THE CITI PROGRAM AND/OR BRANY HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND NOTWITHSTANDING THE FAILURE OF ESSENTIAL PURPOSE OF ANY REMEDY. IN NO EVENT SHALL THE CITI PROGRAM AND BRANY’S TOTAL LIABILITY TO ANY USER OF THE CITI PROGRAM UNDER THIS AGREEMENT FOR ALL DAMAGES (OTHER THAN AS MAY BE REQUIRED BY APPLICABLE LAW) EXCEED THE AMOUNT OF FIFTY DOLLARS ($50.00).

Information presented on CITI Program websites and in other communications is believed to be correct at the time of posting. However it is designed for educational purposes only, and is neither intended nor represented as professional advice. Persons with specific issues or questions concerning applicable laws, regulations, policies, or procedures should consult with an attorney or representatives of their organization’s institutional review board, institutional animal care and use committee, institutional biosafety committee, export control office, privacy office, or other responsible compliance or research ethics officers or entities.

Information presented in CITI Program courses and other documents represent the personal views of the author(s), and should not be assumed to reflect the official policies, procedures, or practices of the CITI Program, BRANY, or any other organization affiliated with the CITI Program unless otherwise stated. The CITI Program cannot guarantee the accuracy or completeness of any information on or provided in connection with its websites. The CITI Program and BRANY, or any of their officers, trustees, agents, employees, students, or volunteers, are not responsible for any errors or omissions or for results obtained from the use of this information.

Parties re-using CITI Program materials for non-commercial, educational purposes may, with written permission only, adapt information to local circumstances. This includes CITI Program Subscriber Institutions that have adapted materials to reflect their own policies or procedures. Such institutions may also create their own custom content, based on local sources and materials. The CITI Program and the BRANY take no responsibility for the accuracy or appropriateness of these modifications, nor in any way endorse particular policies, procedures, or practices.

External Content

The CITI Program’s websites contain links to Subscriber Institutions’ materials and to other third party websites. Links to Subscriber Institutions’ sites and their contents, and to other third-party websites and associated content, are provided solely for the convenience of CITI Program users. CITI Program neither endorses nor guarantees the accuracy of such content, the appropriateness or completeness of the sites’ privacy policies, nor does it endorse any commercial products or services that may be referenced on them.

These sites are managed by organizations, companies, or individuals that are not under the control of the CITI Program. The CITI Program and BRANY are not responsible for the information or links you may find on these websites. Access to and use of any third-party website linked to CITI Program websites is at the user’s own risk. We are not responsible for the accuracy or reliability of any information, information collection practices, data, opinions, advice or statements made on these sites. The CITI Program provides these links merely as a convenience and the inclusion of such links does not imply any endorsement. Once you link to another website, you are subject to the privacy and other policies of the new site. You should read these sites’ policies on privacy and information collection.

Subscription and Service Fees

Fees for institutional and individual subscriptions, and for supplemental services associated with CITI Program access, are posted on the CITI Program website. CITI Program may at any time, without notice or upon notice as required by applicable law, change the price of any of its services, institute new service charges or fees, or change the conditions associated with particular service fees.

Failure to pay service fees in a timely fashion will result in discontinuation of service.

Refunds for service fees depend on the service. In general, Institutional Subscriber fees are not refundable after the first Affiliated Learner has completed a course or ninety (90) days has passed, whichever comes first. Independent Learner fees are not refundable after a learner has started a course, or seven (7) days has passed, whichever comes first.

Termination, Modification, Enforcement, Force Majeure, Conflict of Terms, Governing Law

CITI Program reserves the right, at its sole discretion, to terminate account access and use of its services to any Subscribing Institution, any affiliates of a Subscribing Institution, or to any Independent Learner, for failure to follow the terms and conditions described in these Terms of Service. CITI Program also reserves the right to pursue any remedy available to it by law or equity for failure to follow the terms and conditions described in these Terms of Service.

CITI Program may at any time, without notice or upon notice as required by applicable law, modify these Terms of Service.

In the event of any conflict between the CITI Program Terms of Service, its other Legal Notices, or any other documents that may be a part of CITI Program, including but not limited to the Terms of Service and/or other Legal Notices translated to another language, the language of the English language Terms of Service and other Legal Notices shall govern.

Otherwise applicable sections of the Terms of Service will survive termination or modification. In addition to any termination rights, CITI Program reserves the right to enforce and prosecute any violations of these Terms of Service.

Neither CITI Program nor its Subscribing Institutions will be liable for failures or delays in providing services due to events or causes beyond their control, including but not limited to acts of God, criminal activity, earthquakes, epidemics or other health emergencies, fires, floods, hurricanes or other meteorological events, infrastructure failures, military or civil authority actions, riots or civil unrest, strikes or other labor disputes, terrorism, or war or other hostilities. If conditions giving rise to failure or delay continue for more than thirty (30) days, any party may terminate this agreement by giving written notice to the other(s).

These Terms of Service are governed exclusively by the laws of the United States and the laws of the State of New York, without reference to its conflict of laws provisions.

CITI Program reserves the right to suspend, limit, or deny an account or access to services to any person or entity at any time for any reason.

By entering and using the CITI Program, you signify your acceptance of every term and condition set forth in the Terms of Service and other Legal Notices of the CITI Program. The use of the CITI Program is expressly conditioned upon your acceptance of and compliance with all terms and conditions set forth in the Terms of Service and other Legal Notices. If you do not accept the terms or do not wish to comply with any term or condition set forth therein, please do not use the CITI Program. Once you have entered the program, the Terms of Service and other Legal Notices will be deemed to have been accepted by you and you will be bound by all of the terms, conditions, and restrictions contained therein.

Additional Information

For additional information, to report issues or problems, or if you have questions about CITI Program’s Terms of Service:

CITI Program – Terms of Service
1981 Marcus Avenue, Suite 210
Lake Success, NY 11042
516.470.6900
support@citiprogram.org