
This webinar explores how research administration offices can create, manage, and maintain effective standard operating procedures. Learn how to distinguish SOPs from policies, work instructions, and job aids; determine when an SOP is the right tool; and write procedures that are clear, usable, and appropriately detailed. The webinar also addresses governance, ownership, review, approval, version control, communication, and retirement of SOPs. Drawing on research administration examples and process-improvement principles, the webinar emphasizes that SOPs should support consistency without becoming static.
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