CITI Program Trust Center

Building Trust Through Proven Security Practices

At CITI Program, we recognize that data security and reliability are critical to the institutions and learners we serve. Our platform supports millions of users worldwide, and this Trust Center provides transparency into the measures we use to protect the integrity, availability, and confidentiality of our services.


SOC 2® Type 2 Compliance

SOC 2 Audit Badge CITI Program has successfully completed a SOC 2® Type 2 audit, conducted by A-LIGN, an independent third-party audit firm. This audit evaluates both the design and operating effectiveness of our internal controls over an extended period of time.

The assessment covers all five trust service principles:

  • Security

  • Availability

  • Processing Integrity

  • Confidentiality

  • Privacy

Meeting the SOC 2® Type 2 standard demonstrates that our systems and processes meet widely recognized benchmarks for managing and protecting customer data.


About SOC 2® Reports

SOC 2® was developed by the American Institute of Certified Public Accountants (AICPA) to assess service providers that handle sensitive data.

  • Type 1 evaluates the design of controls at a specific point in time.

  • Type 2 evaluates the effectiveness of those controls over a longer period.

CITI Program’s Type 2 report confirms that our systems operated reliably and securely throughout the audit period.

SOC 3® Summary Available

A public summary of our audit results, the SOC 3® report, is available upon request.

Request Access to the SOC 3® Report

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Do you still have questions?

Contact us or visit our Security Statement for more information.