Biotility: Root Cause Analysis

This course teaches a systematic approach to investigating quality issues, creating effective corrective action plans rooted in identifying the causes, and preventing future recurrences.

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About this Course

The regulatory requirements outlined in U.S. Food and Drug Administration (FDA) regulations (21 CFR 210 & 211) require Current Good Manufacturing Practices (cGMP) compliant organizations to have a formal quality system in place to investigate nonconformances. By conducting a thorough investigation, the organization reduces waste, improves process, and ensures an understanding of why the event occurred and how to properly mitigate the impact.

This course provides an overview of performing a root cause analysis for nonconformances in manufacturing environments. It summarizes the critical components of an investigation framework using root cause analysis, including what data is important to collect and how it should be evaluated to determine impact to systems and controls. The course reviews different tools and methodologies that can be employed such as an initial triage, brainstorming, the five whys, and fishbone diagrams. It also explains the benefits of Corrective Action and Preventive Actions (CAPA) and the importance of monitoring CAPAs for effectiveness.

Note: This Biotility at the University of Florida course is offered by CITI Program. See FAQs for more information.

Course Preview:

Language Availability: English

Suggested Audiences: Individuals working in cGMP-compliant environments

Organizational Subscription Price: $675 per year/per site for government and non-profit organizations; $750 per year/per site for for-profit organizations
Independent Learner Price: $124.76 per person

Demo Instructions


Course Content

Root Cause Analysis - Module 1

This module introduces root cause analysis as a tool to investigate non-conformances. It identifies critical terms used during the investigative process. It summarizes the key components of an investigative framework.

Recommended Use: Required
ID (Language): 21036 (English)
Author(s): Brian Gandy, MA, LSSBB - National Resilience, Inc.

Root Cause Analysis - Module 2

The second module teaches root cause analysis steps: initial triage, forming investigation teams, data collection, interviews, priority assessment, and using tools like brainstorming, five whys, and fishbone diagrams.

Recommended Use: Required
ID (Language): 21037 (English)
Author(s): Brian Gandy, MA, LSSBB - National Resilience, Inc.

Root Cause Analysis - Module 3

The third module presents actions needed after the root cause is determined. This includes the proper communication process, impact analysis, risk assessment, trend analysis, implementing CAPA and effectiveness checks, and monitoring.

Recommended Use: Required
ID (Language): 21038 (English)
Author(s): Brian Gandy, MA, LSSBB - National Resilience, Inc.


FAQs

Who should take this course?

The Biotility: Root Cause Analysis course provides a strategy for conducting root cause analysis to determine why the event occurred by performing root cause analysis and implementing a corrective action to prevent reoccurrence. The course is tailored to biotech industry service providers and personnel involved in manufacturing and testing medicinal products in the United States. This includes, but is not limited to, personnel working in these areas of a manufacturing, packaging, or testing facility of CGMP products:

  • Manufacturing
  • Quality
  • Quality Control
  • Research and Development
  • Packaging or Filling
  • Validation & Technical Services

What are the benefits of this course?

Manufacturing, Packaging, and Testing teams that want to meet regulatory requirements outlined in Title 21 of the Code of Federal Regulations subpart 210 & 211 must have a formal investigation system to investigate nonconformances comprehensively.   The benefit of thoroughly conducting root cause investigations is understanding the impact of the quality event and why it occurred and implementing a corrective action to prevent reoccurrence. By conducting a thorough investigation, the firm reduces waste, improves processes, and ensures an understanding of why the event occurred and how to mitigate the impact properly.

How long will the course take to complete?

The Biotility: Root Cause Analysis course consists of three modules. Each module takes about thirty minutes to complete.


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