Vice President, Operations – Asia
Operations – Remote
Experience Experienced
Location Remote/Korea or Japan
Area Operations
Business Cohen Veterans Network, Inc.
Status Full Time – Exempt
Job Grade 10
A Career with Cohen Veterans Network, Inc
At Cohen Veterans Network, we seek to improve the quality of life for veterans, including those from the National Guard and Reserves, active duty, and their families. CVN works to strengthen mental health outcomes and complement existing support. Our vision is to ensure that every veteran, active-duty service member, and family member is able to obtain access to high-quality care that enables them to lead fulfilling and productive lives. The Cohen Veterans Network, Inc., is a not-for-profit philanthropic organization (a registered 501c3 Private Foundation).
What you’ll do
We are looking to add a Vice President, Operations for Asia to our team. Under the direction of the Chief Operating Officer, you are responsible for providing operational oversight for all Asia Clinics Overseas. You will serve as the primary conduit of the Cohen Veterans Network mission, policies, and communications to the clinics and be a member of the CVN Senior Leadership Team. This position will be located in Asia. Specifically, you will:
Be responsible for attainment of all CVN KPIs overseas – access, clinical outcomes, cost, performance
Be responsible for ensuring that all clinics consistently adhere to compliance, risk, and security standards
Regularly attend (virtually) Senior Leadership meeting
Supervise all Clinic Directors within the assigned region and provide additional supervision to clinical staff, as needed
Oversee Clinic Directors’ execution of clinical operations and performance (e.g., clinical care, staffing, training, measurement and evaluation, productivity and continuous quality improvement efforts) and provide direct quality control guidance, as needed
Step in as interim Clinic Director if needed during turnover
Provide overall administrative supervision for the Asia Clinics – i.e., budgetary oversight, licensure requirements, cross-clinic integration, Clinic Directors management, personnel issues, outreach and communications
Routinely visit each Cohen Clinic for in-person evaluation and oversight of operations, ensuring standardization across clinics
Establish and maintain effective working relationships with AAFES, DOD, and TRICARE leadership locally
Ensure the adoption of and adherence to the Cohen Clinic Model (e.g., evidence-based practices, measurement-based care, collaborative documentation, and other identified best clinical practices)
Ensure each clinic’s staff actively communicate with the Cohen Veterans Network Central Office, participate in CVN meetings/events/activities, and contribute to the overall Through leadership, develop and foster a culture of collaboration, peer consultation, and commitment to ongoing education and professional improvement with each Clinic Director and their staff
Conduct outreach activities on behalf of the Cohen Clinics (to include education and awareness campaigns on and off base; routine touchpoints with base and AAFES leadership, relationship-building with community stakeholders, etc.)
Host VIP visitors at Clinics for clinic tours and education sessions
Represent the Clinics by participating in media opportunities and interviews
Interpret and evaluate staff reports; know laws, regulations and codes; observe performance and evaluate staff; problem solve clinic related issues; remember various rules; and explain and interpret policy on a continuous basis
What’s required
Active U.S. clinical license in Psychology, Social Work or Marriage and Family Therapy
Master’s in Health Administration, Psychology, Social Work or Nursing, Doctoral Degree in Psychology (PhD, PsyD, EdD), or related degree
10+ years’ experience in behavioral healthcare
7+ years’ leading, managing, and/or supervising in a behavioral health clinical setting
Demonstrated leadership capacity and ability to foster teamwork and a supportive flexible environment
Business and leadership mindset
Experience across a range of modalities beyond individual adult treatment to include child, couples, and family treatment is preferred
Experience working with a military or veteran population to include cultural competence
Ability to read and interpret data and plan and implement appropriate action in response to data
Ability to travel regularly
Demonstrated skill in supervision of subordinate staff and trainees
Experience speaking and engaging in small and large professional settings
Experience training and developing staff
Analytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, excellent communication and presentation skills
Strong consultative abilities, conflict-resolution skills, and leadership abilities
We take care of our people
We offer a competitive benefits package that supports the health, well-being, and professional growth of our employees, along with opportunities for development, inclusion, and performance-based rewards.
The programs and initiatives of Cohen Veterans Network are staffed by talented individuals who have the passion, drive, and skills necessary to fulfill our mission. CVN is an Equal Opportunity Employer, appreciates and values individual differences, and welcomes diversity in its broadest definition. We are committed to promoting an inclusive organizational environment of dignity and respect.
The annual base salary range for this role is $145,000 – $171,000 (USD), which does not include discretionary annual bonus compensation or our comprehensive benefits package. Actual compensation offered to the successful candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level, among other things.
This position requires limited access to Protected Health Information (PHI) to carry out identified job responsibilities. The type of PHI to which this position will have access, and any conditions on such access must be approved and documented prior to receiving such access.