Good Pharmacy Practices

Provides pharmacists and pharmacy professionals with practical guidance on good pharmacy practices across retail, hospital, and clinical research settings.

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About this Course

The Good Pharmacy Practices course provides pharmacists and pharmacy professionals with practical guidance on delivering safe, effective, and compliant pharmacy services across retail, hospital, and clinical research settings. In this course, learners explore the World Health Organization (WHO) and International Pharmaceutical Federation (FIP) Good Pharmacy Practice guidelines and the core roles of the pharmacist; opioid epidemiology, opioid use disorder, Medication Assisted Therapy (MAT), and the legal obligations that govern opioid dispensing; best practices for supporting patients on opioid therapy, recognizing bias, and identifying red flags; and the pharmacist’s role in clinical research trials under ICH E6(R3) Good Clinical Practice and FDA regulations.

The course also covers advanced tracking systems for clinical trials, including electronic drug accountability systems (eDAS), blockchain, and cloud platforms; adaptations in retail and hospital pharmacy that support clinical research; and the potential for artificial intelligence (AI) in clinical trials. Learners also examine operational excellence, pharmacist burnout, and pharmacy robotics, along with federal and state pharmacy laws, the Combat Methamphetamine Epidemic Act, inspection readiness, and risk management and error reduction. Patient scenarios and a patient-centered lens throughout help learners apply these practices to improve patient safety and care.

Language Availability: English

Suggested Audiences: Clinical Research Coordinators (CRCs), Compliance Professionals, Faculty, Pharmacists, Pharmacy Managers and Directors, Pharmacy Technicians, Research Administrators, Students

Organizational Subscription Price: $675 per year/per site for government and non-profit organizations; $750 per year/per site for for-profit organizations
Independent Learner Price: $99 per person


Course Content

World Health Organization (WHO) and International Pharmaceutical Federation (FIP) Guidelines

This module introduces the World Health Organization (WHO) and International Pharmaceutical Federation (FIP) Good Pharmacy Practice guidelines, including their rationale, mission, and ethical focus, the core roles of the pharmacist, and the core principles of patient safety, quality of care, and professionalism in retail, hospital, and clinical research settings.

Recommended Use: Required
ID (Language): 22631 (English)
Author(s): Rachel Osborne, PharmD

Opioid Epidemiology & Legal Obligations for Pharmacists

This module distinguishes chronic opioid use from opioid use disorder (OUD) using DSM-5 criteria and patient scenarios, reviews opioid epidemiology and the impact of the opioid crisis, explains Medication Assisted Therapy (MAT) and the pharmacist’s role in it, and outlines pharmacists’ legal obligations for verifying, dispensing, and documenting opioid prescriptions.

Recommended Use: Required
ID (Language): 22632 (English)
Author(s): Rachel Osborne, PharmD

Opioid Best Practices and Impact on Patients

This module examines how retail and hospital pharmacists help combat the opioid epidemic through safe dispensing, patient education, harm reduction, and opioid stewardship, along with strategies to recognize and manage bias, communicate without judgment, use AI in opioid risk assessment, and evaluate prescriptions for red flags.

Recommended Use: Required
ID (Language): 22633 (English)
Author(s): Rachel Osborne, PharmD

Pharmacy Role in Clinical Research Trials

This module covers the pharmacist’s regulatory role in clinical research under ICH E6(R3) Good Clinical Practice and FDA regulations, including maintaining investigational product, supporting trials in community and hospital settings, integrating trial drugs into patient care, protecting patient safety, and understanding the participant’s perspective.

Recommended Use: Required
ID (Language): 22634 (English)
Author(s): Rachel Osborne, PharmD

Advanced Tracking Systems for Clinical Trials

This module explains why clinical research is shifting from paper-based records to digital systems, how accurate tracking protects trial participants, and how electronic drug accountability systems (eDAS), blockchain technology, and cloud platforms support secure, compliant clinical trials.

Recommended Use: Required
ID (Language): 22635 (English)
Author(s): Rachel Osborne, PharmD

Adaptations to Support Clinical Research and Potential for AI in Clinical Trials

This module explores how retail pharmacy software can be adapted to support clinical trials, including decentralized trials, how synchronizing electronic health records (EHRs) with research systems benefits hospital-based clinical research, and how artificial intelligence (AI), including predictive tracking, can be used in clinical trials.

Recommended Use: Required
ID (Language): 22636 (English)
Author(s): Rachel Osborne, PharmD

Operational Excellence in Retail and Hospital Pharmacy

This module describes what operational excellence looks like in retail and hospital pharmacies, addresses the causes of pharmacist burnout and strategies to reduce it, demonstrates how robotics can improve efficiency, and explains how streamlined workflows improve the patient experience.

Recommended Use: Required
ID (Language): 22707 (English)
Author(s): Rachel Osborne, PharmD

Regulatory Compliance and Risk Management

This module reviews federal and state pharmacy laws, the Combat Methamphetamine Epidemic Act, and preparation for DEA, FDA, and Joint Commission inspections, along with risk management, error reporting, a just culture approach, and error reduction strategies for retail and hospital pharmacies.

Recommended Use: Required
ID (Language): 22708 (English)
Author(s): Rachel Osborne, PharmD


FAQs

Who should take the Good Pharmacy Practices course?

The target audience includes pharmacists, pharmacy technicians, and pharmacy leaders in retail, hospital, and clinical research settings, as well as clinical research and compliance professionals and pharmacy students. It is also ideal for anyone interested in an overview of good pharmacy practices.

How long does it take to complete the Good Pharmacy Practices course?

This course consists of eight modules. Each module should take approximately 30-45 minutes to complete.

What are the standard recommendations for learner groups?

It is recommended that each module be required.

Is this course eligible for continuing medical education credits?

This course does not currently have CE/CME credits available.


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