Summit: Clinical Research Reception and Scheduling

Provides hands-on knowledge of reception and scheduling best practices.

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About this Course

This course provides the fundamentals of receiving and scheduling clinical trial participants. It explains the importance of visit reminders and efficient check-in procedures. The course also describes best practices for efficiently coordinating visits, as well as handling phone calls, faxes, and emails.

Language Availability: English

Suggested Audiences: Administrative Assistants, Clinical Research Coordinators (CRCs), Research Administrators, Research Assistants, Study Sites

Organizational Subscription Price: Included with the Summit: Reception, Scheduling, and Accounting series, available for $675 per year/per site as a subscription add-on for government and non-profit organizations; $750 per year/per site as a subscription add-on for for-profit organizations
Independent Learner Price: $99.39 per person


Course Content

Summit: Clinical Research Reception and Scheduling

By the end of this course, you should be able to:

  • Explain the importance of visit reminders and participant check-in procedures.
  • Discuss best practices for accurately scheduling visits.
  • Describe the processes of handling phone calls, faxes, and emails.

Recommended Use: Required
ID (Language): 21538 (English)


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