Remote Contact Tracing
(Free Course)

Train individuals to conduct remote contact tracing for COVID-19 according to an established protocol and using evidence-based practices.

Questions? Contact Us
Scroll Down Arrow

About this Course

Contact tracing is vital in stopping the spread of COVID-19. Contact tracers communicate with infected individuals as well as notify and monitor their recent contacts. Stopping one case from spreading COVID-19 can break the chain of transmission. There is a huge need and high demand for contact tracers across the U.S. Contact tracers can work fully remote from their homes from anywhere in the world.

This three-webinar course, prepares individuals for the role and responsibilities of remote contact tracing. It begins with an overview of COVID-19’s clinical course and transmission, including the incubation and infectious periods. The course identifies timelines for isolation and quarantine for cases and their recent contacts. The presenters discuss how contact tracing works, provide examples of the process, and highlight key steps, as well as identify strategies for effective communication by phone and video, and potential challenges remote contact tracers may face.

This course is available at no cost to independent learners by affiliating with “COVID-19 Free Training (IL)” during the registration process. Click here for instructions. Organizations (including those not subscribed to CITI Program) can add this course at no cost, along with our COVID-19: Back to Campus course, COVID-19: Insights for Higher Ed Leaders course, Participating in Vaccine Research webinar, What You Need to Know About COVID-19 Vaccine webinar, and our COVID-19: Mental Health for Higher Ed & Healthcare course. Add now.

Note: Additional training and jurisdictional-specific protocols should be provided by the local and state health departments for contact tracers and case investigators.

Language Availability: English

Suggested Audiences: Contact Tracers, Individuals interested in being Contact Tracers or Case Investigators, Public Health Professionals, Staff, Students

Organizational Subscription Price: Free - Add for your organization
Independent Learner Price: Free - Click for instructions

Demo Instructions

Webinar Content

Remote Contact Tracing Basics for COVID-19

Presented by: Terry Adirim, MD, MPH, MBAFlorida Atlantic University

Learning Objectives:

  • Describe the fundamentals of contact tracing and its public health role in preventing the spread of infectious diseases.
  • Describe the clinical course of COVID-19 infection.
  • Identify COVID-19 transmission and methods to prevent spread.
  • Discuss the three types of COVID-19 testing.
  • Describe the types of treatments for COVID-19.
  • Review contact tracing steps.

Recommended Use: Required
ID (Language): 20199 (English)

Investigating and Tracing a Case’s Contacts

Presented by: Joanna Drowos, DO, MPH, MBAFlorida Atlantic University

Learning objectives

  • Describe the steps in the remote contact tracing process, including initial notification, interviews, locating and notifying exposed contacts, and monitoring contacts.
  • Outline evidence-based practices for remote communication and interviewing when investigating cases or following up with contacts.

Recommended Use: Required
ID (Language): 20200 (English)

Contact Tracing Ethics and Responsibilities

Presented by: Lisa Martinez, MD, FACP - Florida Atlantic University

Learning Objectives:

  • Contrast the public health need for contact tracing with the individual’s need for privacy and autonomy.
  • Define confidential information, and outline strategies for ensuring data privacy and protection.
  • Review the legal basis and limits for social distancing, quarantine, and isolation.

Recommended Use: Required
ID (Language): 20201 (English)


Who should take the Remote Contact Tracing course?

This course is for individuals who are new to contact tracing, including public health professionals, students, or those seeking employment as contact tracers and that need a foundational course on the topic.  The course is particularly intended for individuals who will be doing contact tracing remotely.

How does this Remote Contact Tracing course fit in with other CITI Program courses?

This course supplements other CITI Program courses and provides specific training related to remote contact tracing.

How long does it take to complete the Remote Contact Tracing course?

This course consists of three modules which can be set as “required” or “supplemental.” Each module includes a recorded webinar with detailed content and quiz, as well as links to additional resources.

Modules vary in length, and learners may require different amounts of time to complete them based on their familiarity and knowledge of the topic. However, modules are each designed to take about 30 to 45 minutes to complete.

Is this course eligible for continuing medical education credits?

This course does not currently have CE/CME credits available.

How frequently should learners take this course?

This course is designed to help individuals understand contact tracing. There is no set schedule for completing this course.

It may be helpful for learners to take this course when they are preparing to enter the contact tracer position or interview for such a position to show they have completed foundational training.

What are the standard recommendations for learner groups?

A recommendation is to set the three modules as “required” for initial completion. This would help learners to understand contact tracing.

What are the advantages of CITI Program’s Remote Contact Tracing course?

This course provides specific, expert-presented training developed by a range of public health professionals. Along with CITI Program's advantages, including our experience, customization options, cost effectiveness, and focus on organizational and learner needs, this makes it an excellent choice for Remote Contact Tracing training.

Does CITI Program offer a COVID-19 safety course?

Yes. CITI Program offers COVID-19: Back to Campus, a complimentary course to train staff, students, and faculty on COVID-19 safety for their return to campus. Remote Contact Training and COVID-19: Back to Campus are both added to your organization's account upon completion of the request form. Add courses now.

Learn More

Your Name(Required)
I'd Like To Receive Emails From CITI Program
This field is for validation purposes and should be left unchanged.