Becoming an Effective Leader

Ongoing social, demographic, and economic changes require leaders who can achieve results by inspiring and motivating their teams and organizations. The need for effective and efficient leaders in business, education, religious or civic groups, communities, and other areas is growing rapidly. Throughout the Becoming an Effective Leader course, learners will review critical areas of leadership and strategies for becoming an effective leader. As a starting point, this module provides an overview of leadership, including the role of an effective leader, key factors of leadership, and evolving leadership needs. It also introduces some core areas to focus on as learners work to develop their leadership skills. In addition, the module provides learners with the opportunity to complete a leadership self-assessment to determine their leadership strengths and opportunities for growth.

Recommended Use: Required
ID (Language): 20703 (English)
Author(s): Marilyn Faulkenburg, EdD, SHRM-SCP - Sullivan University

To be effective in their roles, leaders should recognize that communication is more than a “two-way street” and develop an understanding of communication beyond its basic processes. Leaders need to be skilled communicators in many different arenas, including one-on-one meetings, small group settings, total organization gatherings, and within the local and global communities. This module provides fundamental information and practical guidance on the different channels of communication, communication styles, and effective communication practices for a diverse workplace.

Recommended Use: Required
ID (Language): 20704 (English)
Author(s): Marilyn Faulkenburg, EdD, SHRM-SCP - Sullivan University

As a leader, it is important to continually build strong relationships and work to create an empathetic culture. This helps establish trust and lines of communication among teams, which are essential to the conflict resolution process. This module discusses the importance of relationship building, empathy, and conflict management in the workplace. It also provides practical strategies for leaders to build and maintain relationships, be empathetic, and resolve conflicts.

Recommended Use: Required
ID (Language): 20705 (English)
Author(s): Marilyn Faulkenburg, EdD, SHRM-SCP - Sullivan University

Effective coaching improves employee engagement, boosts employee confidence, increases employee retention, strengthens relationships with employees, and helps leaders invest in their employees, so they meet their highest potential. This module discusses coaching styles, the process of developmental coaching, and methods to make employees accountable and motivated to improve performance.

Recommended Use: Required
ID (Language): 20706 (English)
Author(s): Marilyn Faulkenburg, EdD, SHRM-SCP - Sullivan University

Problem-solving and decision-making skills are integral to the success of leaders and the organizations in which they work. This module covers the typical problem-solving process, factors that contribute to poor decision-making, solving problems in a group, and methods and considerations for improving problem-solving and decision-making skills.

Recommended Use: Required
ID (Language): 20707 (English)
Author(s): Marilyn Faulkenburg, EdD, SHRM-SCP - Sullivan University

Ethical leaders represent and promote the purpose, vision, and values of their organizations to employees and other stakeholders. This module discusses ethical leadership and ethical decision-making. Ethical leadership is more than just a matter of good character and values. By understanding what ethics and ethical leadership entail, learners will be able to influence ethical behavior as well as develop themselves and others as ethical leaders.

Recommended Use: Required
ID (Language): 20708 (English)
Author(s): Marilyn Faulkenburg, EdD, SHRM-SCP - Sullivan University

While change in the workplace is inevitable, it is often something that is difficult for people to embrace. Leaders must have the right knowledge, tools, attitude, beliefs, and skills to successfully manage and lead change within their organizations. This module describes change and change management, a process for leading change, how change impacts people and organizations, and ways to successfully reduce resistance and enhance commitment to change.

Recommended Use: Required
ID (Language): 20709 (English)
Author(s): Marilyn Faulkenburg, EdD, SHRM-SCP - Sullivan University

Effectively working as a team can inspire, motivate, and drive individuals. This module provides learners with a basic understanding of the types of teams, common attributes of highly successful teams, and the fundamentals of team development and leadership. It also presents strategies for successfully building and leading a team.

Recommended Use: Required
ID (Language): 20710 (English)
Author(s): Marilyn Faulkenburg, EdD, SHRM-SCP - Sullivan University